Social Media Monitoring
Listen to the ConversationFind out what people are saying about your brand, products, industry and competitors across millions of social media platforms and sources. Track campaign success, consumer sentiment, brand reputation and emerging market opportunities, so you can meet challenges proactively and make informed decisions.
Social Engagement
Interact Easily and EfficientlyDirectly engage with influencers and customers on Twitter and Facebook to share news, resolve issues and maintain loyalty. Schedule posts, customize workflow and manage all of your social profiles in one, secure place for seamless communications.
Social Media Analytics
Learn What Drives Your CampaignsUnderstand the voice of the customer and how social data impacts your business. We can help you understand the themes, topics and trends driving your industry, identify key influencers, and benchmark against the competition—with professional, customizable reporting for your stakeholders.
Social API
Make Strategic Decisions Using Social DataIntegrate social media data into your processes, dashboards and systems to track campaigns and measure your performance. Share insights with your team to analyze how you stack up against KPIs and structure future programs.